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3.Training and Development
4.Monitoring and Evaluating
5.Coaching and Counseling
Customer Service Attitude
Excellent Customer Service is the foundation of any high-quality business. It provides a platform for continued growth and helps to build your businesses reputation.
Communication is everything in business and in all of our relationships. In order to enjoy an agreeable business and personal discussion, the communication level has to be excellent.
Social & Business Etiquette is knowing what to do and when to do in social occasions; its being kind and respectful. These are the traits of some of the world’s most influential and successful people. Cultural diversity, the appreciation and respect for regional, country and cultural differences may be the most important element of successful business outcomes when conducting business in foreign countries.
Workplace Etiquette is made of significantly more important things than knowing which fork to use at lunch. It is about demonstrating respect to clients, superiors, pairs and subordinates. at the workplace and social situations.
Children & Teens Etiquette workshop is an interactive and fun way to teach children to show respect and kindness to adults and peers. They learn confident introductions, polite telephone manners, gracious guest and host skills and table manners. Assuming that each of us is unique, LARCIE teaches children that everyone has the right to be respected
Professional Image Couching
In a business context, the impressions made by clients, employees and the public are based upon the impact of visual image. People with professional image skills tend to build stronger business relationships.
Personal Grooming creates positive impressions with your clients and prospects.
The aim of the workshop is to equip young executives with the information and skill necessary to ensure that their personal and professional image does not detract from the productiveness of their professional skills, or the image of their employer.
The Restaurant Service Workshop provides the service staff with knowledge aimed at increasing service standards, having an immediate impact on the quality of service.
The workshop runs through a series of service techniques and standards, and makes useful recommendations that are easy to implement and may also increase the level of employee satisfaction, while performing their job.